FAQ

Frequently Asked Questions

How long does it takes to approve my account?

Approval usually happens within 48 hours.

What to do if after 48 hours I don't receive an answer to my application?

Please, press the Ask Support button below or email us at contact@nbcupresents.com for further help.

I have requested a password reset but I am still unable to log in

Please, press the Ask Support button below or email us at contact@nbcupresents.com for further help.

Where can I find who is my NBC contact?

This is your regular NBCU account management or marketing contact.

If You Need Help